Shipping and Return Policies
“Loyalty Vigil”, Mt. Shasta, California, 2018
Shipping Policy: For paper prints or metal prints: Shipping to anywhere in the continental U.S. is $4.49 per order for prints 11” x 14” and smaller, $7 for 12” x 16” and 12” x 18” prints. All metal prints ship for $11.99 each. Note: We are able to ship you multiple paper prints for the shipping price of one print. If you are interested in ordering more than one print, call us before ordering. … We can also offer you reduced shipping on orders of more than one metal print. Call for specifics.
Your order goes into production 1 to 2 business days after it is ordered. Prints will arrive in 3-7 business days. Please keep in mind that we are getting very close to Christmas, if your print is a gift.
Return Policy: We use one of the premiere print companies in the nation. We are confident that our prints are packaged with care and will arrive safely and that the print quality and color will be true. Prints are shipped in a hard, reinforced box envelope. If you receive a product that was damaged during shipping or it is not representative of what you see online, please contact us via email, or call Cory at (972) 351-2207. We will replace it free of charge. When ordering metal prints, note that they can appear to be darker than paper prints because of the shine on the metal service.
Returns must be initiated within 30 days from the date the product is received. We will refund your cost (minus shipping) after we receive your print in its original condition.
Because we operate on a print-on-demand basis, we can not exchange one image for a different image.
See “Tips on buying competitively priced frames and frames on sale” on our “Send us an Email!” contact page.